Order Processing

Orders are usually processed within 1–2 working days after confirmation. During sales, holidays, or high-order periods, processing time may slightly increase.

• Orders are confirmed through WhatsApp, phone call, or email.
• Orders placed on weekends or public holidays may be processed on the next working day.
• Customers must provide accurate shipping details to avoid delays.

Delivery Time

• Lahore: 1–3 working days
• Major Cities: 2–5 working days
• Remote Areas: 4–7 working days

Delivery times may vary depending on courier services, weather conditions, public holidays, or unexpected operational delays.

Shipping Charges

• Shipping charges may apply depending on your location and order value.
• Free shipping may be offered during promotions or on selected order amounts.
• Delivery charges will be shown during checkout where applicable.

Courier Partners

BCM works with trusted courier partners to ensure safe and timely delivery of your orders.

• Orders are shipped using reliable courier services across Pakistan.
• Tracking information may be shared after dispatch where available.
• Customers should remain available on the provided contact number during delivery.

Delivery Conditions

• Customers must provide a complete and accurate delivery address.
• BCM is not responsible for delays caused by incorrect information.
• If a parcel is refused or unclaimed, future orders may require advance payment.
• Delivery timings depend on courier operational hours.

Damaged or Missing Orders

If you receive a damaged parcel or your order is incomplete, please contact our support team within 24 hours of delivery.

• Please share order details and parcel images for assistance.
• BCM will review the issue and provide support accordingly.